Wymondham and Attleborough Talking Newspaper (WATN) is a UK registered charity, number 1089872. This privacy policy will explain how our organization uses the personal data we collect from you when you use our service, act as a volunteer or use our website.

What data do we collect?

WATN collects the following data:

  • Personal identification information (Name, email address, phone number)

How do we collect your data?

You directly provide WATN with most of the data we collect. We collect data and process data when you:

  • Contact WATN online or place a request for any of our services.
  • Register as a volunteer
  • Register as a user of the service
  • Use or view our website via your browser’s cookies.

In addition we may also collect information from publicly-published sources such as Newspapers in order to provide contact information to listeners about events or services provided by outside bodies.

How will we use your data?

WATN collects your data so that we can:

  • Provide the Talking Newspaper service by post
  • Enable volunteers to provide the service

We do not share your data with other organisations.

How do we store your data?

WATN securely stores any physical copies of your data in locked storage. Computer data is stored in password-protected files.

WATN will keep name, postal address, email address for listeners and volunteers for as long as the persons concerned are users or volunteers for the service. Once notified that a person no longer wishes to receive the service, or resigns as a volunteer, we will delete your data by shredding paper records and deletion of computer records within thirty days.

What are your data protection rights?

WATN would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to make a request to WATN for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that WATN correct any information you believe is inaccurate. You also have the right to request WATN to complete the information you believe is incomplete.

The right to erasure – You have the right to request that WATN erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that WATN restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to WATN’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that WATN transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our website:  www.watn.org.uk

Call us at: 01953 605434

Or write to us: PO Box 100, Wymondham, NR18 0WA


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

WATN uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – WATN uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include the location you are in. A mix of first-party and third-party cookies are used.
  • WATN uses these cookies for statistical purposes to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This information is not used for advertising purposes.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The WATN website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

WATN keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 May 2019.

How to contact us

If you have any questions about WATN’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us via our website at www.watn.org.uk

Call us: 01953 605434

Or write to us at: PO Box 100, Wymondham, NR18 0WA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that WATN has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By Post:

Information Commissioner’s Office
Wycliffe House, Water Lane